Wabash Valley Neighbors Helping Neighbors (WVNHN) is concerned about the safety of its volunteers while on duty (whether on or off premises), the safety of its constituents (staff, community, etc.), and the protection of its assets and reputation. To reduce these risks, prospective and, as applicable, current volunteers of WVNHN will undergo a criminal background check that complies with the Fair Credit Reporting Act (FCRA). Volunteers are treated as applicants under the FCRA.
This policy sets forth guidelines for performing such background screens. WVNHN has selected an approved background screening provider, namely SECURESEARCH, INC.
Any questions or special considerations concerning this policy should be directed to the United Way office.
This policy applies to all prospective and current volunteers over the age of 18 who are applying to the WVNHN program. WVNHN reserves the right to recheck criminal backgrounds at any time during the course of the volunteer's service with the organization.
WVNHN contracts a third-party screening company that utilizes name-based systems to obtain data for individual background checks, but at a minimum each background shall include:
Background check findings shall be reviewed in a fair, impartial, and confidential manner. WVNHN may, in its sole discretion, decide that an applicant will not be approved as a volunteer or reassign an individual to involve less exposure to risk. Conditions that may disqualify an individual from volunteer service may include, but are not limited to:
Arrests that are not pending and did not result in conviction should not be considered. Arrests pending disposition that are role-related may be considered subject to state law.
Denial of an individual's application will be communicated via email complying with FCRA Adverse Action guidelines. If the disqualification decision is not based on a misrepresentation or omission in the volunteer application, it is a best practice to discuss the potentially disqualifying information with the individual prior to issuing the Pre-Adverse Action notice. A Pre-Adverse Action email will be sent to the applicant with a copy of their background check results, a pre-adverse action letter, and a copy of the FCRA notice of rights. The applicant has 5 days to dispute the findings with SECURESEARCH. If the applicant does not respond at all to the notification, WVNHN may proceed with its decision to deny the volunteer role. If the applicant responds, WVNHN may carefully consider the information and make a decision. If the applicant's explanation is determined to be insufficient, an Adverse Action notice will be issued. This written notice of the adverse action will include the name, address, and phone number of the reporting agency, FCRA summary of rights, and a statutorily required statement that the consumer reporting agency did not make the decision and does not know why the decision was made should be included as well as a notice of the applicant’s right to obtain the report and dispute the information. For all adverse decisions, each step will be documented and timestamped using SECURESEARCH's website and retained for five years.
For groups of two or more people wanting to volunteer with WVNHN, only one volunteer is required to register on the WVNHN website and pass a background screening. This volunteer acts as a "group leader" and is responsible, in every way, for any additional people they allow to participate on a project.
Minors age 14-17 are able to participate in the Wabash Valley Neighbors Helping Neighbors program. They are not required to submit a background screening but will be required to have a guardian sign a waiver and release form.
All documents related to the background screen process must be retained for at least five years.
WVNHN and UWWV adheres to all equal opportunity laws. When reviewing any criminal record information that appears on a background check, the organization shall factor in any known factors relating to:
Policy Effective Date: 6/15/2023