Neighbors seeking help can utilize the online platform to self-post project requests, provide contact and project information, authorize the sharing of the project with registered volunteers, and release liability for all parties.
Project requests are then placed in a queue to be reviewed by a program coordinator who ensures the request is filled out properly and can be made available to volunteers. Approved projects are released by the coordinator and posted on the platform for registered volunteers to adopt and complete.
If you need help posting your project please call the United Way office at 812-235-6287.
We can post up to 3 projects per household at one time. Projects which are not completed automatically expire after 6 months.
Because this is a volunteer-based program, we cannot ensure your project will be completed so it is not best suited for emergency repairs. Additionally, projects are not completed in the order they are submitted, so we encourage you to seek other forms of assistance while you wait for a volunteer to adopt your project.
Volunteers are individuals and groups that seek to help others by serving through life-on-life connections with neighbors.
All volunteers are required to register on the platform and complete a background screening before being given access to the database of projects with neighbor information. Background screenings through SecureSearch are built into the registration process and are paid for by the volunteer ($17) or by United Way only if your participation is prohibited by the screening cost. Volunteer registration also includes a waiver and release of liability for all parties.
Once a volunteer is registered and approved, they are empowered to use the platform to search for projects suitable for their skills and resources. Once a project is identified, the volunteer adopts (reserves) the project, contacts the neighbor directly, completes the project, and then returns to the platform to mark the project as completed. Volunteers are then asked to complete a quick, two-minute survey to tell us about their experience.
Even though these projects are simple to complete, they can make a huge difference in the lives of your neighbors. Putting help into action has never been so easy! You can provide a helping hand to your neighbor, build relationships and community, and provide physical restoration in homes and neighborhoods.